card.create
. Likewise, if a card is updated, the card.update
webhook is called. The body of the webhook callback will contain information regarding the affected card.
Status | Description |
---|---|
unactivated | Default state assigned upon card creation. |
active | Card is now active and ready for use. |
suspended | Card has been frozen and is temporarily non-functional. A card can transition from active to suspended and back to active again. Refunds can still be completed while a card is suspended. Cards may be suspended through the API, often due to a customer request. |
terminated | Card has been permanently deactivated by expiration or direct update of the card status. Cards in this status cannot be reactivated. |
Field | Character Limit |
---|---|
City | 18 |
Street Line 1 | 35 |
Street Line 2 | 35 |
Postal Code | 10 |
State | 2 |
Name (total of First + Middle + Last) | 21 |
active
status at any given time (5 in the Developer Sandbox). This number is inclusive of both virtual and physical cards. If a person has reached their maximum allowed number of active cards, you will need to update the status of one or more existing cards prior to issuing or activating any additional cards for that person.
Status | Description |
---|---|
issued | Request to issue card has been received and will be sent to the card printer for production. |
ordered | The card order has been produced and shipped. This is the terminal status for card fulfillment. |
digitally_presented | The card details have been digitally presented to the user by use of the show_pan value of the /card endpoint. |
rejected | Card was rejected by card fulfillment provider. |
shipped | Card was shipped by card fulfillment provider. This field appears only if it is provided by the card fulfillment provider. |
mailing_address
listed on the Person object attached to the Card. If there is no mailing address present, it will ship to the physical_address
.
ordered
. Once this occurs, add on the number of days for the shipping option selected, and that is when you can expect your card to be delivered.
issued
. This is the initial fulfillment status that is set at the time of the card issuing request. Once the card status changes to ordered
, the card has been sent to the printer for fulfillment and the process can no longer be stopped.
To cancel the order for a card with a fulfillment status of issued
, update the card object’s status
property to terminated
. Note that you cannot directly update the status
in the fulfillment sub-object. Once terminated, the fulfillment status should not proceed to ordered
.